Privacy Policy
Last updated: February 5, 2025
Overview
Schoolwise ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our mobile app and services.
Information We Collect
- Phone Number: Used for account authentication via SMS verification.
- Email Address: Used to connect your Gmail account for syncing school-related emails (optional, with your explicit consent).
- Chat Messages: Questions you ask about your school to provide answers.
- Device Information: Basic device identifiers for app functionality and debugging.
How We Use Your Information
- To authenticate your account and provide our services
- To answer your questions about school events and information
- To improve our AI assistant and service quality
- To send you important notifications about your school (with your permission)
SMS Text Messaging
If you opt in to receive SMS text messages from Schoolwise, we collect and use your phone number to send you notifications about school events, weekly digests, and important alerts.
- Phone Number Use: Your phone number is used solely for sending you requested SMS notifications and for account verification
- No Sharing: We do not share your phone number with third parties for marketing purposes
- Message Frequency: Message frequency varies based on your preferences and school activity (up to 10 messages per week)
- Carrier Fees: Message and data rates may apply based on your mobile carrier plan
- Opt-Out: Reply STOP to any message to unsubscribe. Reply HELP for assistance
For more details about our SMS terms, please see our Terms of Service.
Gmail Integration
You may optionally connect your Gmail account to automatically sync school-related emails. This feature requires your explicit consent through Google's authorization process.
- Read-Only Access: We request read-only access to your Gmail. We cannot send, delete, or modify any of your emails.
- School Emails Only: We only sync emails from your child's school and school newsletter services. Your personal emails are never accessed, read, or stored.
- Sender Filtering: After you connect, we scan your recent email senders and ask you to confirm which school-related senders to sync. Only emails from senders you approve are accessed.
- Token Security: Your Google authorization tokens are encrypted at rest using AES-256-GCM encryption and stored securely in our database.
- Disconnect Anytime: You can disconnect Gmail at any time from your settings page. This immediately revokes our access to your Gmail account.
- No Third-Party Sharing: Your Gmail data is never shared with, transferred to, or used by any third party. It is only used to provide you with school information within Schoolwise.
Schoolwise's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Data Security
We use industry-standard security measures to protect your data. Your information is stored securely and we do not sell your personal data to third parties.
Data Retention
We retain your data only as long as necessary to provide our services. You can request deletion of your account and data at any time by contacting us.
Third-Party Services
We use the following third-party services:
- Google Gmail API for email sync
- Twilio for SMS messaging
- OpenAI for AI-powered responses
- Firebase for push notifications
- Supabase for data storage
- Postmark for email delivery
- Novu for notification management
Children's Privacy
Our service is intended for parents and guardians. We do not knowingly collect information from children under 13. The app provides information about schools but does not collect data directly from children.
Contact Us
If you have questions about this privacy policy or your data, please contact us at: privacy@schoolwise.ai
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.